Frequently Asked Questions
Everything you need to know about Calista Tools, shipping, and our professional beauty products.
What makes Calista Tools different from other hair styling brands?
Calista Tools are designed by professional stylists to provide salon-quality results at home. Our products feature advanced ionic technology and high-grade materials to ensure hair health while providing long-lasting hold and shine.
How long will it take for my order to arrive?
Standard shipping typically takes 3 to 7 business days within the continental US. Once your order is processed, you will receive a tracking number via email to monitor your delivery status.
What is your return policy for styling tools?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return the product in its original packaging for a full refund or exchange, minus shipping costs.
Do Calista styling tools come with a warranty?
Yes, all our electronic styling tools include a one-year limited warranty that covers any manufacturer defects. Please register your product on our website immediately after purchase to activate your coverage.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal, Apple Pay, and Shop Pay for accelerated checkout.
Are your hair care products safe for color-treated hair?
Absolutely. All Calista hair care liquids, including shampoos and sprays, are formulated to be paraben-free, sulfate-free, and safe for all color-treated and chemically processed hair types.